Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

956
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
90%
Date Service Score Comments
Flights to Canada
23-Feb-2018
Excellent

Customer Comments

An easy to use service that provided us with good priced tickets on Air Canada to Vancouver. Well pleased!

Flights to South Africa
23-Feb-2018
Excellent

Customer Comments

It was under Skyscanner I found Travelpack. Prices were really good to fly to South Africa business class and it was easy enough booking. I will use them again if they give me such good prices

Flights to Thailand
21-Feb-2018
Excellent

Customer Comments

Great

Flights to Kenya
20-Feb-2018
Excellent

Customer Comments

The website was easily accessible and from the point of purchasing the e-ticket to the end was just flawless.

Flights to South Africa
20-Feb-2018
Excellent

Customer Comments

Did what it said on the tin, the fact it works is an achievement

Flights to South Africa
19-Feb-2018
Good

Customer Comments

Easy to use

Flights to Canada
19-Feb-2018
Excellent

Customer Comments

Great price easy to use website. Tickets confirmed at price quoted within 12 hours from an out of hours booking

Flights to Thailand
19-Feb-2018
Excellent

Customer Comments

Simple transparent pricing and communication

Flights to United States of America
19-Feb-2018
Bad

Customer Comments

Cancellation charges are 100% of your ticket prices within 30 days of your flight and they WILL NOT try to help you change your ticket because it is not in theIr best interest. I LOST £586. BEWARE ALL WHO USE THIS DODGY, DODGY COMPANY!

Flights to Ukraine
19-Feb-2018
Excellent

Customer Comments

Very good professional service

Flights to Australia
19-Feb-2018
Excellent

Customer Comments

Excellent and simple booking.

Flights to India
18-Feb-2018
Good

Customer Comments

Buena experiencia

Flights to Indonesia
18-Feb-2018
Excellent

Customer Comments

No hassle easy to deal with

Flights to Canada
17-Feb-2018
Excellent

Customer Comments

Good customer service

Flights to U.A.E.
17-Feb-2018
Excellent

Customer Comments

Excellent

Flights to Philippines
16-Feb-2018
Poor

Customer Comments

I just don't understand why they want me to rate their service when I haven't yet tried to use the ticked? The service whilst buying my ticket I found easy enough although there were many ways they try to get as much money from me as possible. Very annoying! Trying to get extra payments for services that you would already expect to receive when travelling, they also charged me more for an extra 5 kilo of baggage than cedu Pacific airlines would charge me!

Flights to U.A.E.
15-Feb-2018
Good

Customer Comments

The price was right and they had what I wanted. I would buy from them again if the same applied.

Flights to Ivory Coast
15-Feb-2018
Bad

Customer Comments

Vous demandez trop de documents

Flights to Thailand
15-Feb-2018
Good

Customer Comments

Everything was good

Flights to Saudi Arabia
14-Feb-2018
Good

Customer Comments

selection of seats are not available during flight booking