Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1125
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
86%
Date Service Score Comments
Flights to Malta
17-Feb-2019
Excellent

Customer Comments

Very quick and easy. I had a question and the agent double checked everything for me and reassured me before I went ahead and booked.

Flights to India
17-Feb-2019
Excellent

Customer Comments

It’s quick, convenient and best price.

Flights to Cuba
16-Feb-2019
Excellent

Customer Comments

There prices are better Thant the main airline.

Flights to Ethiopia
16-Feb-2019
Excellent

Customer Comments

We found your service effective and efficeint. Thank you and keep up with it.

Flights to India
16-Feb-2019
Bad

Customer Comments

Really bad flight because they lost my luggage

Flights to United States of America
16-Feb-2019
Excellent

Customer Comments

Price was what was advertised, easy to book and I will definitely be using them again

Flights to Egypt
15-Feb-2019
Excellent

Customer Comments

excellent

Flights to Algeria
15-Feb-2019
Excellent

Customer Comments

Good customer service

Flights to Kuwait
11-Feb-2019
Poor

Customer Comments

Very good rates.
However, I tried to book repeatedly through their site and the payment page timed out many times. this left me in a limbo, thinking if my account has been debited/ticket been booked.

Finally, got through at a later attempt after midnight.

For the price, and ease of use i'd recommend it...but they need to look into the payment gateway!

Flights to Australia
11-Feb-2019
Excellent

Customer Comments

Friendly staff, good price and very good service.

Flights to India
09-Feb-2019
Excellent

Customer Comments

I have been buying business class tickets to india for the last 5-6 years from Sunny Singh. He provides a friendly, efficient and cost effective service. His knowledge, experience and advice is invaluable. I use Travelpack only because of Sunny. A truly invaluable asset..Don't let him go...A very happy customer.

Flights to Philippines
08-Feb-2019
Good

Customer Comments

I got a very good deal with my flight .

Flights to Iran
08-Feb-2019
Excellent

Customer Comments

Excellent service, and good value for money. I got all my paperwork on the same day, including my e-ticket.I am very grateful.

Flights to South Africa
08-Feb-2019
Bad

Customer Comments

Cant trust you guys. i requested to rectify my daughters name on the ticket as it was not exactly the same as it appeared on her passport and you told me that the airline would not change it. To my suprise the airline confirmed that booking way after i made my request which means you had a chance to do it if you wanted to help instead you told me to purchaser another ticket spending another hundreds of pounds. The airline never gave me any problem with this small error.

Flights to Canada
07-Feb-2019
Excellent

Customer Comments

Very easy to use, and the most competitive price I could find!

Flights to India
07-Feb-2019
Poor

Customer Comments

I could not select my seats online & nor could I check-in online before travelling to india which was a pain, I had to phone to select the seats I wanted & could only check-in at the airport. In addition the penalty fee for amending return flight dates for 2 passengers were extortionately high in comparison to other places.
It was the worst travel experience I have ever encountered in 35 years.

Flights to United States of America
06-Feb-2019
Excellent

Customer Comments

Very efficient and straight forward service

Flights to India
06-Feb-2019
Excellent

Customer Comments

Yes I will recommend n also buy from them as n whn needed

Flights to India
06-Feb-2019
Excellent

Customer Comments

Quick easy booking

Flights to Pakistan
05-Feb-2019
Poor

Customer Comments

E-tickets sent for only three of our family of 5, despite being booked on the same flight. Said they needed passports to send the other 2, though this was not a requirement for the first 3. Was told there was probably an admin error. Once passport details had been sent, no response at all for almost 1 week, so had to call that they had received the information requested, which they acknowledged.