Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1085
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
87%
Date Service Score Comments
Flights to Somalia
15-Oct-2019
Excellent

Customer Comments

Excellent service.

Flights to Thailand
14-Oct-2019
Excellent

Customer Comments

Yes all very quick and easy. Good prices.

Flights to Australia
13-Oct-2019
Excellent

Customer Comments

Easy to use website; gets what you want quickly. Happy to recommend.

Flights to Bahrain
12-Oct-2019
Excellent

Customer Comments

a 5-star service! Thank you

Flights to Vietnam
12-Oct-2019
Excellent

Customer Comments

Efficient; Straightforward.

Flights to India
11-Oct-2019
Good

Customer Comments

Flight from LHR to Doha was 1st class But I can't give it the same rating for Doha to Goa. It was very chaotic and not well managed. I had to wait a long time for beverages and the ques for toilets was awful.

Flights to Ethiopia
11-Oct-2019
Excellent

Customer Comments

Everything was easy and appropriate

Flights to Sri Lanka
10-Oct-2019
Excellent

Customer Comments

Clear and useful information.

Flights to South Africa
10-Oct-2019
Excellent

Customer Comments

Excellent, prompt and clear communication with contact information clearly shown which is always reassuring.

Flights to United States of America
09-Oct-2019
Excellent

Customer Comments

Excellent and efficient

Flights to Canada
09-Oct-2019
Excellent

Customer Comments

I would recommend this service to everyone it was so easy even for me a none technology person, lol of a certain age

Flights to United States of America
09-Oct-2019
Bad

Customer Comments

I’m very happy. Mazar brother is really awesome. His behaviour and he is expert and I love it

Flights to Australia
09-Oct-2019
Excellent

Customer Comments

All done online - tickets and confirmation via email in minutes .

Flights to India
09-Oct-2019
Excellent

Customer Comments

Service was very quick, information was complete and I got very good price.

Flights to Nepal
09-Oct-2019
Excellent

Customer Comments

Good deal done

Flights to Mexico
09-Oct-2019
Good

Customer Comments

Overall good service: some confusion over reference numbers.

Flights to India
08-Oct-2019
Bad

Customer Comments

I booked 2 Business class seats using Travel Packs Website on 1/10/19. .During the process I keyed in my seat selection as prompted and was charged an additional £32 for Booking these seats (.LHR - BOM - LHR)
I checked the Air India Website and it clearly stated that seat selection for 1st and Business class was free.
I telephoned and emailed Travel Pack's Customer Services department enquiring, why these charges were made for a service that is Free
So far, I have yet to receive a refund or an explanaton.

Flights to India
08-Oct-2019
Excellent

Customer Comments

Did exactly what it said on the tin ! :-)

Flights to United States of America
08-Oct-2019
Excellent

Customer Comments

Slightly nervous as I hadn'theard ofTravelpack but everything went smooty and we received our e-tickets immediately, so I would recommend.

Flights to India
08-Oct-2019
Excellent

Customer Comments

Would reccomend Travelpack. Easy to use with no problems.