Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1047
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
88%
Date Service Score Comments
Flights to Mauritius
17-Jan-2020
Excellent

Customer Comments

excellent service, easy to book and prompt response

Flights to India
17-Jan-2020
Good

Customer Comments

I thought the £175 charge to change flights was excessive however the staff on the phone very helpful and friendly.

Flights to Malaysia
17-Jan-2020
Poor

Customer Comments

Travelpack offer good rate, only thing is other website is offering more luggage weight. Once purchased you need to remind yourself to check in, choose seat, enter personal details manually, otherwise you won't receive notification from the airline. Something they can do better to improve the service.

Flights to Thailand
16-Jan-2020
Excellent

Customer Comments

Always useful for my flights overseas

Flights to New Zealand
16-Jan-2020
Excellent

Customer Comments

Good Replay

Flights to Singapore
16-Jan-2020
Bad

Customer Comments

Why there must be a limited space to fill the name? I cant fill my full name and just paid extra charge to amend my booking tickets. Nevertheless, the new ticket that I get also does not show my full name correctly.

Flights to Sri Lanka
15-Jan-2020
Good

Customer Comments

Simple and clear and straightforwardly intuitive.

Flights to India
15-Jan-2020
Good

Customer Comments

Provided a good deal on flights albeit was not clear about luggage allowance when comparing costs (had to go to another screen to check)

Flights to Thailand
15-Jan-2020
Excellent

Customer Comments

Quick accurate and punctual

Flights to Zimbabwe
15-Jan-2020
Excellent

Customer Comments

Efficient,

Flights to United Kingdom
15-Jan-2020
Poor

Customer Comments

It was difficult to check in online and took a long but apart from that pleased with the service

Flights to Uzbekistan
15-Jan-2020
Excellent

Customer Comments

Swift and prompt service

Flights to China
15-Jan-2020
Excellent

Customer Comments

It was quick and easy. I was able to connect easily from the comparison site and finish off my purchase without any problems.

Holiday to India
14-Jan-2020
Excellent

Customer Comments

No hard sell. You will be quoted for what you require.

Flights to India
14-Jan-2020
Good

Customer Comments

No time wasted choose what you want pay and go.

Thanks for your services

Flights to India
14-Jan-2020
Excellent

Customer Comments

Very good

Flights to Thailand
13-Jan-2020
Good

Customer Comments

Was quite simple

Flights to India
13-Jan-2020
Good

Customer Comments

Good service, send confirmation and tickets quickly. Competitive prices.

Flights to Russian Federation
13-Jan-2020
Excellent

Customer Comments

Good service

Flights to Thailand
13-Jan-2020
Good

Customer Comments

Simple and sweet