Their service is excellent. I can give my request to Hiten and be rest assured that everything will be taken care of. He knows exactly what we need and there is no need of any follow-ups to be done. This actually makes my life very easy.
Excellent customer service.
Really easy process and would recommend to a friend
Very professional, polite and helpful - would definately recommend.
Very Good service
Very good Muna
Great price for my flight
Unfortunately we had an awful experience with Travelpack. We were not at any stage informed that one of the airports we were travelling through did not have transit facilities and as a result when we arrived at Heathrow we were refused permission to board our flight to Milan as a visa was then required to catch our connecting flight from there to our destination. Travelpack then eventually re-issued us tickets on another flight to an airport with transit facilities where a visa was not required but this change came at a huge additional cost that we had to pay on the spot in order to continue with our holiday plans. We were horrified that we had not been made aware of the lack of transit facilities when our flight was booked, appalled that our cheaper flights ended up being exorbitantly expensive and will not be using Travelpack again! This lack of communication or any apology or effort to resolve the problem better was simply unacceptable.
yes I would recommend Travel Pack for the service given to me.
Efficient,helpful and informative
quick, efficient online service
Very professional, dedicated and friendly service.
The seating allocated and flight was very poorly selected for a person with limited ability. The baggage was delayed by 2 days which had the persons important medication which caused lost of complications. The same passenger is flying back and really dreading their return.
Everything went well.
Hassle free experience. Online portal was structured well making it easy, fast and convenient to use .
Brilliant service. The customer service representative Lina has exceptional skills and very helpful. Thank you